BACKGROUND

1. This Privacy Policy (“Privacy Policy”) describes what information Metalmarket Technologies India Pvt. Ltd.(“Firm” or “We” or “Us” or “Our”), as the operator of https://metal-market.in/ (“Website”)as the owner and the operator of the Platform, may collect from the users (“User” or “You” or “Your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when Website. By using Our Platform, or the Services, You confirm that You have read, understood, and agree with the privacy practices described in this Privacy Policy, and the Terms of Use (the “Terms”) and the collection, storage and processing of Your information in accordance with them.

2. We reserve the right to make changes to this Privacy Policy at any time and for any reason.We will alert you about any changes by updating the “Revised” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.You are encouraged to periodically review this Privacy Policy to stay informed of updates.You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Policy is posted.

3. This Privacy Policy is published in compliance with, inter alia: a) Section 43A of the Information Technology Act, 2000 (“IT Act”) b) Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”); and c) Regulation 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediaries Guidelines”).

4. By accessing or using the Platform or the Service, or by otherwise giving Us Your information, You confirm that You have the capacity to enter into a legally binding contract under Indian law, in particular, the Indian Contract Act, 1872, and have read, understood and agreed to the practices and policies outlined in this Privacy Policy and agree to be bound by the Privacy Policy.

5. If You are accessing or using Services on the Website from an overseas location, You do so at Your own risk, and shall be solely liable for compliance with any applicable local laws.

6. Our service may contain links to other websites. These other websites are not operated by Us. We will only direct You to other websites when selected by You. We have no control over the content, policies, practices of any website other than this Website. You are advised to review the Privacy Policy of every site that You choose to visit.

7. If You do not agree with any of the terms and conditions of this Privacy Policy, please do not proceed further to use the Website or any Services.

What personal information do we collect from the people that visit Website?

8. When ordering or registering on our site, as appropriate, you shall be asked to enter your name, date of birth, email address, receiver name, delivery address, billing address, phone number or other details to help you with your experience. We receive and store all such information. Your phone number and email address will also be verified with the help of a one time password.

9. We do not collect information of any person who does not have legal capacity to enter into contract. If You are a guardian or a parent of a person who is not capable to entire into a contract and are aware that We have collected information of such persons, then contact Us at the earliest. We will take immediate steps to remove such personal information.

10. Information regarding the items you browse, items you place in the cart shall also be stored with us.

11. We will receive information about You such as order details, payment details with Our partners, vendors, advertisers etc. to add it to our account information.

12. We may utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about activity on the Website. Some cookies and other technologies may serve to recall information previously indicated or submitted by a User. Most browsers/mobile settings allow You to control cookies, including whether or not to accept them and how to remove them. You may set most browsers/mobile application to notify You if You receive a cookie, or You may choose to block cookies with Your browser/mobile applications. Tracking technologies may record information such as internet domain and host names, internet protocol (IP) addresses, browser software and operating system types, stream patterns, and dates and times that the Website is accessed. Our use of cookies and other tracking technologies allows Us to improve the Website and Your experience. At all times, You may refuse all cookies on Your browser by changing Your settings to the extent permissible on Your device. However, by doing so, You may not be able to use certain features on the Platform or take full advantage of all the offerings and interest-based advertising.

13. We use the services of a third party for providing a smooth experience at payment gateway. We use tools to enhance Your personal and overall experience.

14. The IT Act and the SPDI Rules regulate the collection, usage, retention and disclosure of personal information, which is defined under the SPDI Rules as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.

15. You agree that You are providing all information, including SPDI to Us voluntarily. Collection, use and disclosure of personal information and SPDI requires Your express consent.

16. You are providing Us with Your consent to Our use, collection and disclosure of the personal information and SPDI. You may choose to not provide Us with personal information and SPDI, but in the event that You do so, We will be unable to provide You access to Our Website or deliver products or provide Services through Our Platform

How do we use your information?

17. We may use the information we collect from you when you register, make a purchase, sign up respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: a. To carry out Our obligations arising from Your requests for the products and Services on the Platform; b. To personalize Your experience and to allow us to deliver the type of content and product offerings in which You are most interested. c. To improve our website in order to better serve you. d. To allow us to better service you in responding to your customer service requests. e. To administer a contest, promotion, survey or other site feature. f. To quickly process your transactions. g. To ask for ratings and reviews of services or products. h. Analysing data, tracking trends, building algorithms, creating databases for rating systems, recommendations engines, etc.; i. To follow up with them after correspondence (live chat, email or phone inquiries) j. To send transnational and promotional messages on your registered phone number,and email ID.

18. We may use “cookies” information and “automatically collected” information. We collect on the Platform to (i) personalize Our services, such as remembering Your information so that You will not have to re-enter it during Your visit or the next time You avail the Service; (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of the Service and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track Your entries, submissions, and status in any promotions or other activities on the Service

19. We may access or store Your information if it is necessary to detect, prevent or address fraud and other illegal activity or to protect the safety, property or rights of the Platform or others.

20. We may use information regarding Your location or the location of Your device through which You access the Service for a number of purposes, including without limitation to confirm You are located in a jurisdiction in which the Service is offered and to identify an appropriate Medical Practitioner.

21. We may collect, analyze, use, publish, create and sell de-identified information, of which Your personal or sensitive personal information might be a component, for any business or other purpose not prohibited by applicable law, including for research and marketing purposes. (collectively “Purposes”).

Do We share the Information We receive?

22. Information about You and the other Users of the Platform forms an integral part of Our business. We only share the personal information as described below after ensuring that such third party has implemented measures to assure data protection measures and that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy. By using the Website, You accept the terms hereof and hereby consent to the storage and processing of the personal information and SPDI by third parties. We, have arrangements with third parties (including as mentioned below) such as affiliates or group companies, service providers, retailers, payment gateways, logistics partners who are the intended recipients and may have access to the personal information and SPDI but shall not disclose such information including SPDI further to any other individual / entity.

23. We may release account and other personal information when We believe in good faith that such release is appropriate to comply with applicable law including to: (i) conform to legal requirements or comply with legal process; (ii) protect rights or property or affiliated companies; (iii) prevent a crime or in interest of national security; or (iv) protect personal safety of Our Users or the public. We may also disclose Your personal information to enforce or apply Our Terms and other agreements; or protect the rights, property or Our safety, safety of Our Users or others. This includes exchanging information with other companies, organisations, government or regulatory authorities for fraud protection and credit risk reduction.

How do we protect your information?

24. We maintain electronic, physical and procedural safeguards in connection with the collection, storage and disclosure of personal information (including SPDI). Our security procedures may warrant that We may occasionally request proof of identity before We disclose personal information to You.

25. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.We use regular Malware Scanning.

26. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

27. No employee or administrator will have knowledge of Your password of Your account on the Website. It is important for You to protect Your account against unauthorized access to Your password and Your mobile phone, as detailed in the ‘User Account, Password and Security’ section of the Terms. You must be sure to log off from the Website when You have finished use thereof. We do not undertake any liability for any unauthorised use of Your account and password.

28. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

29. All transactions are processed through a gateway provider and are not stored or processed on our servers.

30. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Notices

If You have any concern about privacy or grievances on the Website, please contact Us with a thorough description and We will try to resolve the issue for You. If You have any concerns or questions in relation to this Privacy Policy, You may address them to Our grievance officer at: Name: Roman Volkov E-mail: care@metal-market.in

We shall endeavour to resolve Your grievances within one month from the date of receipt of such grievance.

31. Disclaimer: We cannot ensure that all of Your personal information and SPDI will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although We are committed to protecting Your privacy, We do not promise, and You should not expect, that Your information or private communications will always remain private. As a User of the Website, You understand and agree that You assume all responsibility and risk for Your use of the Website, the internet generally, and the information You post or access and for Your conduct on and off the Website.

32. Indemnity: You agree and undertake to indemnify Us in any suit or dispute by any third party arising out of disclosure of information by You to third parties either through the Website or otherwise and Your use and access of websites, applications and resources of third parties. We assume no liability for any actions of third parties with regard to Your personal information or SPDI which You may have disclosed to such third parties.

33. Severability: Each clause of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other clauses herein except where otherwise expressly indicated or indicated by the context of the Privacy Policy. The decision or declaration that one or more clauses are null and void shall have no effect on remaining clauses of this Privacy Policy.